The only channel the desk works on, and the fastest. +62 811-2859-0000.
Open WhatsAppContact
One message, and the desk takes it from there
There is no form to fill in and no account to create. Message the desk on WhatsApp and you will have a reply within 24 hours.
In short
Contact the desk on WhatsApp at +62 811-2859-0000 with your dates, your area and what you have in mind — enquiries are answered within 24 hours.
- WhatsApp: +62 811-2859-0000.
- No form, no account, no deposit page.
- Answered within 24 hours.
How to reach the desk
One channel, deliberately. Everything about a booking stays in a single thread rather than scattered across email, forms and phone calls.
Read the FAQ first
Areas, transport requirements and how booking works are already answered there.
Read the FAQCorrections
Something on a page out of date or wrong? The desk would rather be told.
How that worksHours
Enquiries answered within 24 hours
Before you message
Four things that get you a real answer
Not a form, just the details that turn a reply into an actual answer rather than a request for more information.
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01
Your dates
Even approximate ones. Availability is the thing that narrows fastest, particularly in the busy months.
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02
Where you are staying
The area changes the answer more than anything else does, and it is the detail people leave out most often.
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03
The occasion
A night out, an event you are hosting, a work trip. Each is arranged differently.
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04
Anything specific
Preferences, requirements, things to avoid. Easier said at the start than corrected later.
None of it is compulsory. A message with just dates gets a reply too — it will simply come back with questions.
Questions we get most
Start with one message
You do not need to have decided anything yet. The desk replies within 24 hours.