Back to the source
Figures are taken to the operators and offices that deliver the service, not to another website that repeated them.
About · The desk
A working desk, not a directory of headshots
The pages on this site are written, checked and corrected by this desk, and they carry the desk's name rather than an invented byline. Here is the method, so you can judge the pages on it.
In short
This desk writes and maintains the reference material on this site, checks figures against the operators and offices that actually deliver each service, and says so on the page when something has not been confirmed.
- Figures are taken back to the source before publishing.
- Unconfirmed rules are marked as unconfirmed.
- Corrections are made on the page, and dated.
What this desk does not claim
Stated first, because everything else is worth less if this part is vague.
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No authority
The desk holds no licence, issues no permit and grants no approval. It is not a regulator and does not present itself as one.
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No credentials
No registration numbers or professional titles are published for the people who work on these pages, because none would mean anything here.
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No substitute
Nothing on this site replaces a decision made by the office that actually holds the authority.
Where the desk has an interest — a service the group sells, a partner it works with — the page says so in plain words rather than burying it.
Method
How a page gets checked
Before a figure, a rule or a timeline goes on this site, it goes back to whoever actually holds it.
Which kind of source
Where a number comes from an official notice, the page says which notice. Where it comes from what operators quote in practice, the page says that instead — readers plan differently depending on which they are reading.
Gaps stay visible
Where a rule has not been confirmed against an official source, the page says so rather than filling the gap with a confident sentence.
Dated, not authoritative
A dated "last checked" line is more useful to a reader than a claim of authority, so that is what goes there.
Corrections
Rules change, prices move and schedules are rewritten without notice. If a page here is out of date or wrong, the desk would rather be told than left to discover it later.
Corrections are made on the page itself, and the change is dated, so a returning reader can see what moved rather than wondering whether they misremembered.
Questions we get most
Found something wrong?
Tell the desk. It is corrected on the page, and dated. The desk replies within 24 hours.